Cookie

At Cloud Restaurant Manager, we are committed to transparency and privacy for all visitors and users of our platform. As a leader in restaurant management software, cloud restaurant software, and comprehensive digital solutions for restaurants, we use cookies and similar technologies to optimize your experience, improve our services, and safeguard your data. 

This Cookie Policy explains how we use cookies in connection with our website and services, including our online restaurant POS, restaurant operations platform, digital restaurant manager, restaurant scheduling and billing software, and restaurant analytics tools.

What Are Cookies?

Cookies are small text files placed on your computer or device by websites you visit. They are widely used to make websites work efficiently, enhance user experience, and provide information to website owners. Cookies can store user preferences, help with navigation, and remember login details so you don’t have to re-enter them each time you visit.

Cookies used by Cloud Restaurant Manager may be set by us (first-party cookies) or by trusted third parties (third-party cookies) that provide services on our behalf.

Why We Use Cookies

Cloud Restaurant Manager leverages cookies for several important purposes, including:

  • Ensuring our restaurant management software and cloud restaurant software operate smoothly

  • Remembering your preferences and login credentials

  • Improving the speed, security, and reliability of our online restaurant POS and restaurant operations platform

  • Gathering analytics to enhance our digital restaurant manager features and restaurant analytics tools

  • Personalizing your experience on our restaurant scheduling and billing software

  • Delivering relevant content and optimizing platform performance

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website and our restaurant operations platform to function properly. They allow you to log in, use essential features of our online restaurant POS, and navigate securely. Without these cookies, core functionalities—like account access, data entry, and secure payments—would not work as intended.

2. Performance and Analytics Cookies

To provide robust restaurant analytics tools and continuously improve our services, we use performance cookies that collect anonymous data about how users interact with our cloud restaurant software and digital restaurant manager platform. These cookies help us understand traffic patterns, identify technical issues, and measure the effectiveness of our content and features.

3. Functional Cookies

Functional cookies remember your preferences, such as language selection, default view, or customized dashboard layouts on our restaurant scheduling and billing software. They enable enhanced, personalized experiences and help streamline your workflow each time you return to Cloud Restaurant Manager.

4. Targeting and Advertising Cookies

While our primary focus is on providing software solutions, we may occasionally use cookies that enable us or our trusted partners to deliver targeted information about new features or updates relevant to your business. These cookies ensure that communications about our restaurant management software and related tools are timely and meaningful.

5. Third-Party Cookies

Certain features on Cloud Restaurant Manager may involve third-party services—such as secure payment processing, embedded maps, or integrated support tools. These providers may set cookies on your device to enable their functionality, measure usage, or provide support.

How We Use Collected Information

Information collected through cookies may include:

  • Unique device identifiers

  • Browsing activity and session duration

  • Interactions with features in our restaurant analytics tools

  • User preferences and customization settings

  • Data regarding login frequency, usage of restaurant scheduling and billing software, and navigation within the platform

We use this data to:

  • Ensure the security and efficiency of our cloud restaurant software and online restaurant POS

  • Analyze performance and troubleshoot issues

  • Enhance features based on real user feedback

  • Provide support and resolve user inquiries

  • Understand which parts of our restaurant operations platform are most valuable to our users

Your Rights and Choices

You have the right to access, modify, or delete data associated with cookies used by Cloud Restaurant Manager. If you have questions about your data or would like to request information or deletion, please contact our support team. We will respond promptly in accordance with applicable laws.