At Cloud Restaurant Manager, we are dedicated to protecting your privacy and providing transparency about how we collect, use, and safeguard your information. Our platform, built for modern restaurants, leverages advanced technology including restaurant management software, cloud restaurant software, online restaurant POS, restaurant operations platforms, digital restaurant manager tools, restaurant scheduling and billing software, and restaurant analytics tools. This Privacy Policy describes our practices regarding your data when you use our services and interact with our website.
Intruduction
Cloud Restaurant Manager provides comprehensive digital solutions for restaurant owners and operators. We understand the critical nature of your business information and customer data, and we are committed to upholding the highest standards of privacy and security. By using our website or services, you agree to the terms described in this Privacy Policy.
Information We Collect
To deliver effective restaurant management solutions, we may collect different types of information from our users:
2.1 Personal Information
When you register for our services or contact us, we may collect personal details such as:
Name
Email address
Contact number
Business name and address
Payment information (processed securely via third-party payment processors)
2.2 Business and Operational Information
As part of delivering cloud restaurant software and digital restaurant manager solutions, we may collect:
Restaurant location details
Staff names and roles
Shift schedules and payroll information
Inventory and menu data
Reservation and order information
Customer feedback and loyalty data
2.3 Usage Data
We gather information about how you interact with our platform to improve our restaurant analytics tools and enhance user experience. This may include:
Device and browser details
IP addresses
Access times and duration
Pages visited and features used
2.4 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide seamless access and personalize your experience. You can manage your cookie preferences via your browser settings.
How We Use Your Information
Cloud Restaurant Manager uses collected information for the following purposes:
3.1 Service Delivery
We process data to:
Set up and manage your account
Enable online restaurant POS functionality
Streamline restaurant scheduling and billing software features
Offer centralized operations management
Generate business reports and analytics
3.2 Improving Platform Performance
We continually analyze platform usage and feedback to:
Enhance the performance and security of our cloud restaurant software
Develop new features for our restaurant operations platform
Personalize your user experience based on preferences and activity
3.3 Communication
We may contact you to:
Respond to support requests or inquiries
Provide updates about our services and software
Share important changes to our terms or policies
3.4 Legal and Compliance
We may use and share your data as required to:
Comply with applicable laws and regulations
Prevent fraud, protect the integrity of our services, and ensure the security of your information
Data Sharing and Disclosure
Cloud Restaurant Manager respects your privacy and does not sell your information to third parties. We may share information only in limited circumstances:
4.1 Service Providers
We work with trusted partners and third-party service providers to:
Process payments securely
Provide technical infrastructure and hosting
Assist with customer support and communications
These partners are contractually required to protect your information and may only use it as necessary to provide services on our behalf.
4.2 Legal Obligations
We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights or the rights of others.
4.3 Business Transfers
If Cloud Restaurant Manager is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or control of your personal data.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Accessing and updating your data
Requesting deletion or restriction of your data
Withdrawing consent for marketing communications
Opting out of cookies or tracking technologies
To exercise your rights or make a privacy-related request, please contact our support team. We are committed to addressing your concerns promptly and transparently.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. We will notify you of significant changes by posting the revised policy on our website and updating the effective date. Continued use of our platform constitutes your acceptance of the updated policy.